Call Charges and Information

Calls made from a BT landline to the telephone numbers below are charged according to your location and time of call. You can find more details regarding this on the BT Tariff Guide for Residential Customers (opens in new window).

Department Telephone Number Call charge
Customer Services +44 (0)333 202 5070 BT standard rates*
Textfone +44 (0)333 202 5077 BT standard rates*

*Charges for calls made from landlines supplied by other service providers and mobile phones will vary - please contact your service provider for more information.

Please note, to maintain a quality service we may record calls for training purposes.