Contact us

Help with your Order

Order enquiries >

Email: hseorders@tso.co.uk
Tel: +44 (0)333 202 5070

Text-phone:
+44 (0)333 202 5077

Pay by post >

Customer Services
PO Box 29
Norwich, NR3 1GN
Call Customer Services to discuss all payment options:
Tel: +44 (0)333 202 5070

Quotation invoices >

If you require an invoice before you can raise payment, then contact our Customer Services to arrange:
Tel: +44 (0)333 202 5070

General enquiries

Can't find it? >

Complete and submit our publication enquiry form and we'll endeavour to find the publication on your behalf.

Editorial enquiries >

For website enquiries, please email the Senior Web Editor.

For HSE publication enquiries, please email commissioning@wlt.com.

Order enquiries

For online orders and technical enquires, contact:

Email: hseorders@tso.co.uk*
Telephone: +44 (0)333 202 5070
Fax: +44 (0)333 202 5080
Text telephone: +44 (0)333 202 5077
View our call charges and information

Our dedicated support teams are waiting to answer your questions and will be happy to provide further information from 08:00 to 18:00 (BST/GMT) Monday to Friday. Telephone calls may be monitored or recorded for training and quality purposes.

*For data security purposes, please do not submit any credit card details in email correspondence with HSE Books.

Pay by post

If you would like to place an order off line:

If you would like to pay by a cheque, there is an option to 'Pay by Post' once in the 'Checkout'. Selecting this option will produce an online order form containing the items from your shopping basket.

Simply fill in your details on screen before printing, or complete by hand once printed, and post to:

TSO Customer Services
PO Box 29
Norwich
NR3 1GN

If you would prefer an alternative payment procedure, please contact Customer Services by telephone to discuss Tel: +44 (0)333 202 5070

View our call charges and information

Quotation invoices

If you require an invoice to raise payment:

A quotation invoice can be raised as a pro forma for advance payment. Please contact our Customer Services team with the full details of your order requirements.

Tel: +44 (0)333 202 5070
View our call charges and information
Email:hseorders@tso.co.uk

If you would like to pay directly by cheque, please see the section on 'Pay by Post'
Tel: +44 (0)333 202 5070

Feedback

If you have a general query, comment or complaint:

You can sumbit general queries, comments or complaints concerning the HSE Books shop by using our feedback form.

Can't find it?

If you can't find the publication you're looking for:

Take advantage of our free publication enquiry service. Complete and submit the online form and we'll endeavour to find the publication on your behalf.

Editorial enquiries

If you have an editorial query:

For all enquiries regarding editorial content on the website, please email the Senior Web Editor ian.poynton@wlt.com.

For all enquiries regarding editorial content of HSE publications, please email commissioning@wlt.com.

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